At sonivels, we strive to make sure your custom jerseys reach you quickly and safely, no matter where you are in the world.
Processing Time:
All orders are carefully crafted and printed to order. Please allow 2–5 business days for us to prepare your custom jersey before it ships.
Shipping Methods & Delivery Times:
We offer multiple shipping options to suit your needs:
Standard Shipping: 7–14 business days (domestic), 10–20 business days (international)
Express Shipping: 3–7 business days (domestic), 5–10 business days (international)
Delivery times may vary depending on your location and any unforeseen customs or courier delays.
Shipping Costs:
Shipping costs are calculated at checkout based on your location and the shipping method you choose.
Order Tracking:
Once your order ships, you will receive a tracking number via email so you can monitor your jersey’s journey from our warehouse to your doorstep.
International Shipping:
We ship worldwide! Please note that international orders may be subject to customs fees, duties, or taxes of the destination country, which are the responsibility of the recipient.
Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us immediately at support@sonivels.com. We will work with you to resolve the issue quickly, whether that means a replacement or a refund.
We are committed to making your shopping experience smooth and enjoyable. Your perfect custom jersey is on its way!